Order status
Track Your Order
Use your Mining Now account or contact Support with your order number to check payment, processing, dispatch and delivery status.
Last updated: 2 September 2026
How to check your order
1. Account orders
Sign in with the account used at checkout and open Orders to view the WooCommerce order status and available details.
2. Tracking or freight reference
When a carrier supplies tracking, an airway bill, bill of lading or freight reference, Mining Now provides it by email or through the order record.
3. Request an update
Contact Support with your order number, billing email and destination country. Do not send passwords, private keys or payment credentials.
4. Large equipment
Pallets, racks, tanks and containers may use freight references instead of ordinary parcel tracking. Delivery appointments can depend on the carrier and receiving access.
Order-status meanings
- On hold: payment or order details are being confirmed.
- Processing: the order has been accepted and is being prepared.
- Completed: fulfilment has been completed; this may not mean the carrier has delivered the shipment.
- Cancelled or refunded: the order was cancelled or an approved refund was recorded.
Need help?
Use Mining Now Support or email info@mining-now.xyz. Typical response time is 12–48 hours, Monday–Friday.