Privacy & data protection
Privacy Policy
This policy explains how Mining Now handles personal information when you browse mining-now.xyz, create an account, place an order, request a quotation or contact support.
Last updated: 2 September 2026
1. Who is responsible for your information?
Mining-Now operates mining-now.xyz and is responsible for the personal information described in this policy.
Contact address: Robert-Bosch-Strasse 6, 14641 Nauen, Brandenburg, Germany
Email: info@mining-now.xyz
2. Information we collect
Information you provide
- Name, email address, WhatsApp number and company name.
- Billing, shipping and destination information.
- Order details, equipment requirements and support messages.
- Account credentials stored in protected form.
- Payment confirmation information; Mining Now does not ask you to publish payment credentials on the website.
Information collected automatically
- IP address, browser, device and operating-system information.
- Pages viewed, referral information and interactions with the store.
- Cookies required for carts, checkout, accounts, security and preferences.
- Analytics information where measurement tools are active and legally permitted.
3. Why we use it
We use personal information to answer enquiries, prepare quotations, process and deliver orders, manage accounts, provide warranty or technical support, prevent fraud, secure the website, maintain business and tax records, and improve the shop.
Depending on the activity, processing is based on performing a contract or taking requested pre-contract steps, complying with legal obligations, Mining Now’s legitimate interests in operating a secure and effective store, or consent where required.
4. When information is shared
We share only what is reasonably needed with service providers that help operate the website, host data, process an authorised payment, deliver an order, provide customer support, detect abuse or perform analytics. A supplier, warehouse, carrier or customs intermediary may receive order and destination details when needed to fulfil your purchase.
Information may also be disclosed where required by law, to enforce agreements or to protect customers, Mining Now and others from fraud or harm. Mining Now does not sell customer personal information as a standalone product.
5. International processing
Mining equipment may be sourced or dispatched through partners in different countries. When personal information must be processed outside your country, Mining Now uses the safeguards required by applicable data-protection law and limits the information to the fulfilment purpose.
6. Retention and security
Order, invoice and transaction records are kept for the periods required by accounting, tax and legal obligations. Enquiry and support records are kept only as long as needed to respond, maintain service history, resolve disputes and protect legitimate business interests. Account data remains while the account is active or until deletion is validly requested, subject to records that must be retained.
Mining Now uses access controls, encryption in transit, backups and administrative safeguards. No internet service can guarantee absolute security.
7. Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction, objection or portability of your personal information. You may withdraw consent for future processing where consent is the legal basis. You may also complain to the competent data-protection authority.
Send requests through the Mining Now contact page. We may need to verify your identity before acting on a request.
8. Cookies, accounts and third-party services
Necessary cookies support cart contents, checkout, login, security and saved preferences. Optional analytics or embedded services may set additional technologies where permitted. Details and controls are explained in the Cookie Policy.
9. Children and policy changes
The store is intended for adults and business purchasers, not children. We do not knowingly solicit orders from minors. Material policy changes will be posted on this page with a revised update date.